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A Promise for Tomorrow: Welstory’s Sustainable Story

Make Sustainable
stories well

We take on a wide range of social responsibilities, such as responding to climate change and promoting
resource recycling, while practicing sustainable management across the entire global value chain.

Climate Change Action

We are taking bold steps to tackle global environmental challenges with the goal of achieving carbon neutrality by 2050 through various initiatives, including establishing a greenhouse gas inventory and reducing carbon emissions.

Transitioning to Eco-Friendly Vehicles

We are transitioning our directly managed logistics fleet to eco-friendly vehiclesand establishing the infrastructure needed to support their operation at our logistics centers.

Building Energy-Efficient Kitchens

To reduce reliance on fossil fuels and improve energy efficiency, we are developing energy-efficient kitchens, introducing advanced equipment, and advancing recipe development tailored to new kitchen environments.

Transitioning to Renewable Energy

We have installed solar power facilities at our Central Kitchen to reduce greenhouse gas emissions through the use of renewable energy.

Expanding Sustainable Food Options

We define sustainable food categories, including low-carbon and organic options, manage related data, and develop and offer a diverse range of plant-forward recipes.

Resource Circulation

We are exploring diverse solutions to reduce food waste and single-use items, recognizing the importance of waste circulation. Through practical actions, we aim to promote sustainable lifestyles for both our customers and society.

  • Reducing Food Waste

    We are committed to reducing food waste by encouraging everyday practices that minimize plate waste in collaboration with our customers, building supporting infrastructure, and promoting initiatives that convert food waste into resources.

  • Maximizing Resource
    Efficiency & Recycling

    We entrust the treatment of food waste, used cooking oil, and other waste to qualified service providers in compliance with applicable laws and regulations. We also pursue various initiatives to enhance resource circularity and reduce waste generated at our business sites.

  • Reducing
    Single-Use Items

    As customer preferences continue to shift toward convenient meal options, cafeterias are also changing rapidly. To help foster a more sustainable dining culture, we are introducing reusable containers for takeout meals and pursuing other initiatives to reduce single-use items.

Green Logistics Infrastructure

Certified for Outstanding Green Logistics Practices

To reduce greenhouse gas emissions, we have introduced and are operating 15 eco-friendly vehicles on a trial basis while continuously monitoring advancements in related technologies and market trends. Additionally, by adopting advanced logistics systems, we optimize routes and minimize travel distances through our network hubs. As a result of these efforts, Samsung Welstory has proudly maintained its certification as an outstanding 'Green Logistics Company' since 2015.

Eco-Friendly Fleet in Action

As of 2024
친환경 차량 운영 현황 - 15대

Sustainability Campaign: Greener Products, Lower Emissions

We are expanding our range of environmentally and ethically responsible products, developing new offerings, and leading eco-friendly campaigns that encourage stakeholder engagement. Through these efforts, we aim to minimize environmental and social impacts across the entire food system while conserving resources.

  • 저탄소·친환경 농산물, 생분해성 포장재 확대 관련 이미지

    Expanding Low Carbon Crops and Biodegradable Packaging

    • Securing and supplying certified low-carbon and eco-friendly items, including vegetables and fruits.
    • Continuously adopting biodegradable packaging and recyclable PET materials.
    • Increasing the range of paper-packaged bottled water products.
  • 대체육 상품의 연구, 개발 관련 이미지

    Research and Development of Plant-Based Foods

    • Focusing R&D efforts on plant-based ingredients and recipes.
    • Co-developing alternative meat products such as plant-based mince and patties with partners.
  • 대체육/배양육 스타트업 협업 관련 이미지

    Collaborating with ESG-Driven Startups

    • Conducting a PoC for smart farm technology to stabilize crop supply.
    • Continuously discovering eco-friendly technology startups and exploring collaboration opportunities.
  • Eco-Friendly Campaign Brand welgreener 관련 이미지

    Eco-Friendly Campaign Brand "welgreener"

    • Encouraging carbon emission reduction by offering plant-based meal options.
    • Running campaigns such as “Clean Plate Day” and “Zero Leftovers” to reduce food waste.

Sustainable Management

We are committed to fulfilling our corporate legal and ethical responsibilities through the practice of fair and transparent management.

  1. Dedicated Team Operates a specialized compliance team to effectively manage and prevent legal risks.
  2. Operational Standards & Manuals Defines compliance operational standards and provides guidelines for legal risk management.
  3. Portal System Supports compliance management through an online portal system.
  4. Processes Establishes preventing, monitoring and post-incident management processes.
  5. Leadership Vision & Workplace Culture Cultivates a strong organizational culture led by the CEO's commitment and leadership.

We provide clear guidelines, offer mandatory training for all employees, and manage reporting and handling processes—all to ensure a transparent corporate culture and protecting our team.

We recognize that engaging in unfair trade practices with competitors, partners, or customers can result in significant legal and financial consequences for both the company and individuals. To prevent such violations, we adhere to the following standards:

Fair Business Standards
  • Do not exploit a superior position in transactions to offer or receive money, goods, services, or any other economic benefits from business partners.
  • Avoid misrepresenting or spreading false information about competitors' products to attract customers.
  • Do not engage in collusive practices, such as prearranging prices or trade terms, that restrict competition.
  • Do not unlawfully entice or recruit personnel from competing businesses.
  • Provide written documentation before commencing work for manufacturing, repair, construction, or service outsourcing.
  • Do not unfairly determine subcontractor payments or delay payments without justifiable reasons.
  • Do not unlawfully acquire or misuse technical data from partners.
  • Do not acquire or disclose customers’ trade secrets improperly or without authorization.

We ensure that customers are not subjected to unfair harm caused by personal information leaks, infringements on their property or rights, or violations in product labeling or advertising. Additionally, we strive to prevent complaints or dissatisfaction from arising.

Consumer Protection Standards
  • Do not lose, steal, leak, alter, damage, or misuse personal information collected through business activities.
  • Ensure that customers’ image rights are not violated due to exposure in videos or other visual content.
  • Prevent defamation of customers through any media channels.
  • Avoid misleading representations or advertisements that may cause confusion among consumers.
  • Comply with country-of-origin labeling and related legal standards for distributed products.
  • Take measures to prevent complaints arising from illegal or negligent actions.

We strictly comply with environmental, safety, and food hygiene standards and procedures to ensure a secure environment for both employees and customers.

Environmental Safety Standards
  • Fully understand and strictly comply with all laws and regulations related to the environmental, safety, health, and food hygiene.
  • Minimize the generation of pollutants such as air, water, and waste to prevent environmental accidents.
  • Create a safe and comfortable work environment to proactively prevent industrial accidents.
  • Maintain strict food hygiene and quality control to deliver safe and reliable food to customers.
  • Adhere to strict safety management standards for facilities used by customers.
  • Comply with global eco-friendly standards and use resources efficiently to lead the way toward a sustainable future.

We do not offer bribes to business partners during business activities, nor do we pursue personal gains through unethical methods.

Anti-Corruption Standards
  • Do not acquire or offer money or financial benefits as a result of improper solicitations.
  • Do not conspire with public authorized officials to create or issue false documents or records.

We comply with laws protecting copyrights and industrial property rights, including patents, utility models, designs, and trademarks, and take measures to prevent infringement on the rights of others.

Intellectual Property Standards
  • Do not use patents, software (programs), images, photos, music, or other copyrighted materials for business purposes without proper authorization from the rights holder.
  • Properly attribute the source of any authorized copyrighted material.
  • Before applying for patents or trademarks for work-related inventions, thoroughly investigate and verify that no identical technology or inventions already exist and that the application does not infringe on the rights of others.

Download the Sustainability Management Report from our archive page.